Charge Nomad app icon Charge Nomad

Terms of Use

Last updated: 15 August 2026

By creating an account or using Charge Nomad, you agree to these terms. If you don't agree, please don't use the app.

What Charge Nomad is

Charge Nomad is a planning tool for EV owners: charger maps, trip planning with charging stops, range estimates, and cost comparisons. Charger locations, connector types, pricing, and availability come from Open Charge Map, OpenStreetMap, and submissions from other users, and may be incomplete, outdated, or inaccurate.

Licence to use the app

Subject to these terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to download and use Charge Nomad on devices you own or control, for your own personal, non-commercial use. You may not copy, modify, reverse-engineer, decompile, resell, sublicense, or create derivative works from the app, except where applicable law gives you the right to do so despite this restriction.

Charge Nomad+

Most of Charge Nomad is free. Some features, currently the Safe Hops trip planner and the Trip Cost calculator, are part of Charge Nomad+, a paid subscription available monthly or yearly. Current pricing is shown in the app and on the store listing before you buy, and prices vary by country. We may change what is included in Charge Nomad+ or what it costs. If we do, the change applies from your next renewal, not the period you have already paid for.

Free trial, billing and renewal

The monthly subscription starts with a 7 day free trial. If you do not cancel before the trial ends, it converts to a paid monthly subscription automatically and you are charged at that point. The yearly subscription does not include a free trial.

Subscriptions renew automatically at the end of each period until you cancel. Billing is handled entirely by Apple or Google, depending on where you downloaded the app, so we never see or hold your card details. Your subscription is charged to the payment method on your Apple Account or Google Play account, and renewal is charged within 24 hours of the end of the current period.

Cancelling and refunds

Cancel any time through the store you bought it from, not through us. We have no ability to cancel a store subscription on your behalf.

Cancel at least 24 hours before the next renewal date, or that renewal will still be charged. When you cancel you keep Charge Nomad+ until the end of the period you have paid for, and it does not renew after that. Deleting your Charge Nomad account does not cancel your subscription, so you need to cancel it in the store as well. See Delete your account.

Refunds are handled by Apple and Google under their own policies, and requests go to them rather than to us. Nothing in this section limits your rights under the Australian Consumer Law, including your right to a remedy if something is not delivered as promised.

Ownership

The Charge Nomad app, its name, logo, design, and underlying code are owned by EV by Gen Z (or its licensors) and are protected by copyright, trademark, and other intellectual property laws. Nothing in these terms transfers any ownership of the app or its branding to you. Charger, routing, and mapping data displayed in the app is sourced from Open Charge Map, OpenStreetMap contributors, Apple Maps, and other third parties, and remains subject to those providers' own licences.

Estimates are not guarantees

Please read this part carefully: range, charging time, and trip estimates shown in the app are approximations based on general assumptions about your vehicle and driving conditions. They are not a guarantee. Always keep a safety margin and independently verify charger availability before relying on a plan for a trip, especially a long one.

No warranty

Charge Nomad is provided "as is," without warranties of any kind, express or implied. We don't guarantee the app will be uninterrupted, error-free, or that the information it shows (including charger data and range/time estimates) is accurate or current.

Limitation of liability

To the maximum extent permitted by law, Charge Nomad and EV by Gen Z aren't liable for any loss or damage arising from your use of the app, including running out of charge, delays, missed connections, or reliance on inaccurate charger or route information. Nothing in these terms excludes any consumer guarantee that can't be excluded under Australian Consumer Law.

Community submissions

If you add a charger, note, or rating, you confirm it's accurate to the best of your knowledge and you have the right to submit it. Submissions are reviewed before appearing publicly (except ratings) and may be edited, rejected, or removed at our discretion, without notice. By submitting content, you grant us a worldwide, royalty-free, non-exclusive licence to host, display, and distribute that content within the app for as long as it remains part of the shared community map.

Reporting content or requesting removal

If you believe a community submission is inaccurate, infringes your rights, or shouldn't be on the map, email info@evbygenz.com with details (what the submission says, where it appears, and why it should be reviewed). We'll review and respond within a reasonable time, and may remove or edit the content at our discretion.

Acceptable use

Don't use Charge Nomad to submit false, misleading, abusive, or spam content, impersonate someone else, attempt to disrupt or reverse-engineer the app, or use it for any unlawful purpose. We may suspend or terminate access for any account that misuses the app, at our discretion.

Your account

You're responsible for the accuracy of the details you provide and for keeping access to your device secure. You can delete your account at any time from Profile → Privacy → Delete Account.

Age restriction

Charge Nomad isn't directed at children. You must be at least 13 years old to create an account, and if you're under 18, you should have a parent or guardian's permission to use the app.

Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless EV by Gen Z, Charge Nomad, and their operators from any claims, losses, or damages (including reasonable legal costs) arising from your misuse of the app, your breach of these terms, or content you submit that infringes someone else's rights or is unlawful.

Ending these terms

We may suspend or terminate your access to Charge Nomad at any time if you breach these terms. You may stop using the app and delete your account at any time. Sections relating to ownership, limitation of liability, and indemnity survive termination.

If part of these terms doesn't hold up

If any part of these terms is found unenforceable, the rest continues to apply. These terms, together with our Privacy Policy, are the entire agreement between you and us regarding use of the app.

Changes

We may update these terms from time to time; the "Last updated" date above will reflect that. Continuing to use the app after a change means you accept the update.

Governing law

These terms are governed by the laws of Australia, and any dispute will be handled in the courts of Australia. If you're contacting us about a disagreement, please try emailing us first. Most things can be sorted out directly.

Contact

Questions about these terms: email info@evbygenz.com.

Charge Nomad is made by EV by Gen Z. See also our Privacy Policy and Delete your account.